1) Who we are
Non Slip Floor Solutions LLC provides floor safety services and related products. We may communicate with prospective and existing customers via email, phone, and SMS/text message.
2) Information we collect
Information you provide
- Contact information (name, email address, phone number).
- Details submitted through our website forms, booking or estimate requests, or direct communications (e.g., service location, project needs).
- Communication preferences and message content when you email, call, or text us.
- SMS/text consent records, including the opt-in source, the consent language displayed, and timestamp.
Information collected automatically
- Device and usage data (IP address, browser type, pages viewed, approximate location).
- Cookies and similar technologies used for site functionality and analytics.
3) How we use information
We use information to:
- Respond to inquiries and provide quotes, estimates, and service information.
- Schedule appointments and deliver service updates.
- Send transactional/service-related messages (e.g., appointment reminders, estimate follow-ups, project coordination).
- Send marketing communications only if you have provided explicit, separate consent.
- Maintain records, prevent fraud and abuse, and improve our website and advertising performance.
5) SMS / Text Messaging (A2P / 10DLC)
We use SMS/text messaging to communicate with leads and customers. Messages may include appointment reminders, estimate follow-ups, service updates, and — where you have explicitly consented — marketing messages.
Opt-in method (how consent is collected)
SMS consent is collected exclusively through unchecked opt-in checkboxes on our website quote and contact forms at nonslipfloorsolution.com. Checkboxes are never pre-checked — you must actively check the box to provide consent. Two separate checkboxes are provided: one for transactional/account messages and one for marketing/promotional messages. Consent is not a condition of purchase or receiving a quote.
Checkbox 1 — Transactional / Account Messages:
"By checking this box, I consent to receive non-marketing text messages (such as appointment reminders and account alerts) from Non Slip Floor Solutions LLC at the phone number provided. Message frequency varies. Message & data rates may apply. This consent is not a condition of purchase. Your information will not be shared with third parties. Text HELP for help, STOP to opt out."
Checkbox 2 — Marketing / Promotional Messages:
"By checking this box, I consent to receive marketing and promotional text messages (such as special offers, discounts, and updates) from Non Slip Floor Solutions LLC at the phone number provided. Message frequency varies. Message & data rates may apply. This consent is not a condition of purchase. Your information will not be shared with third parties. Text HELP for help, STOP to opt out."
Opt-out & help
- Opt out: Reply STOP at any time to cancel all SMS messages.
- Help: Reply HELP for assistance, or email [email protected].
- Message frequency: Varies based on your interactions and service requests.
- Rates: Message & data rates may apply.
- Carriers: Wireless carriers are not liable for delayed or undelivered messages.
Consent records
We maintain records of SMS consent for compliance and auditing, including the opt-in source, the exact consent language displayed, and the timestamp of consent.
6) Paid ads, analytics, and cookies
We may run paid advertising on Meta, Google, and similar platforms. These platforms may use cookies, pixels, or similar technologies to measure performance and show ads to interested audiences. You can control cookies through your browser settings and opt out of ad personalization through platform settings.
7) Your choices
- Email marketing: Contact us to stop marketing emails.
- SMS: Reply STOP at any time to opt out of text messages.
- Access / corrections: Email us to request corrections to your contact information.
- Cookies: You may disable cookies in your browser; some site features may not function properly.
8) Security and retention
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure. We retain information only as long as needed for legitimate business purposes and compliance obligations, then delete or de-identify it.
9) Changes to this Privacy Policy
We may update this policy from time to time. We will revise the "Effective" date at the top when changes are made. Continued use of our website or services constitutes acceptance of the updated policy.
10) Contact us
Questions about this Privacy Policy or our SMS communications? Contact us: